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Meet the Team

Charlene Hollum { Director of Operations }

Charlene Hollum, Accounts Receivable

Charlene Hollum       Director of Operations

Charlene Hollum has been our billing specialist since 2011.

She has a credit and collections background. If you have any billing or insurance questions, Charlene will assist you.

She emphasizes coordinating patient benefits and their chiropractic care.


Tina Flynn { Head Receptionist }

Tina Flynn of inBalance Chiropractic and Wellness in Shrewsbury

Tina Flynn                      Head Receptionist

Tina has been with inBalance Chiropractic and Wellness since March 2009. Prior to coming to our office she worked as a receptionist for a local hair salon.

She is dedicated to family and friends and enjoys volunteering at her church.

She can answer your questions regarding appointment scheduling, office hours and all other general office information.

Tina provides a friendly and welcoming atmosphere at inBalance Chiropractic and Wellness.

Erin Piermarini { Massage Therapist }

Erin Piermarini   Massage Therapist

Erin Piermarini         Massage Therapist

Erin is a fully qualified licensed massage therapist (LMT) in Massachusetts. She is a graduate of Bancroft School of Massage Therapy, located in Worcester, Massachusetts. As a member of the inBalance family, Erin is here to support you on your journey toward optimal health and well-being. By pairing active listening with a well-developed understanding of anatomy and physiology, she is able to provide customized  massage treatments to meet the individualized needs of each client through the application of a variety of massage techniques, including: Swedish relaxation, deep tissue, PNF stretching, sports massage, and Thai yoga massage.

In addition to being a licensed massage therapist, Erin is also a 200-hour registered yoga teacher and Reiki practitioner. By taking an interdisciplinary approach to health and well-being, she is able to seamlessly interweave elements of mindfulness into the treatment with a touch that is not only soothing and productive, but wise and compassionate as well. Professional, knowledgeable, reliable, and passionate, Erin is the right massage therapist for you. Come on in and schedule an appointment today!

Shayna Fitzgerald { Massage Therapist }

Shayna Fitzgerald – Massage Therapist

Shayna is a Licensed and Board Certified Massage Therapist. She graduated from the Bancroft School of Massage Therapy in 1996. She is also a Certified Neuromuscular Therapist.

 Whether you are looking for stress reduction, relief from chronic pain or need therapy to help with injury recovery she has developed multiple skills over the years to help.  She continues to further her education and knowledge. Shayna is very client focused, treating each person as an individual, listening to their needs, and helping them achieve a better and healthier life.

 In addition to being a massage therapist Shayna has also been a licensed aesthetician since 1999. She was voted best Aesthetician in Central Mass in 2016 in the Telegram and Gazette poll and was runner up for best massage therapist in the 2017 Worcester Magazine poll.


Donna Moses { Lifestyle Therapy Educator }

Donna joined the inBalance Chiropractic and Wellness team in February 2013. She graduated with a BA from the University of SW Louisiana. Donna is a Metagenics

Certified Lifestyle Therapy Educator. She has recently attended seminars on:

Donna Moses of inBalance Chiropractic and Wellness in Shrewsbury

Donna Moses
Lifestyle Therapist

  • Clinical Strategies for Restoring Energy and Optimizing Health
  • 2012 Lifestyle Medicine Summit
  • Taking the Chronic out of Illness
  • Advanced Lifestyle Therapy
  • Healthy Detoxification and Weight Loss

She enjoys tennis, cycling, skiing, cooking, and in her spare time, keeping up with her teenage son.

Krystle Rutkiewicz { Shrewsbury Receptionist }

Krystle has been working in the chiropractic industry for several years.  After receiving her Liberal Arts degree from Quinsigamond Community College in Worcester, MA, she became a medical assistant.

Krystle Rutkiewicz  Receptionist

Krystle Rutkiewicz

In July 2010, she became a Chiropractic Assistant, while being a busy mother of two children, a boy and a girl.

Stephanie Debs { Watertown Receptionist }


Stephanie Debs Receptionist

Stephanie had been around Chiropractic her whole life. She graduated from University of New Hampshire with a psychology degree and a background in nutrition and business. She fell in love with the holistic way of living and decided to get her New Hampshire esthetician license while focusing on using nature’s products. Stephanie worked as an esthetician in New Hampshire until she moved back to Massachusetts to be closer to family. She helps out at the front desk as well as doing some marketing responsibilities. She enjoys planning events, spending time with family and friends, and playing with animals. 


Jasmine Morales { Shrewsbury Receptionist }


Jasmine Morales Receptionist

Jasmine joined inBalance as a receptionist in July of 2017.  She is currently pursuing a degree in Human Services, and hopes to continue on to get a business degree after that.  In the last year, Jasmine has shown much focus and determination for her health and lifestyle, and has lost over 75lbs.    In the future, Jasmine hopes to work as a nutritional coach.  As a member of ‘The Torch Foundation’, a non-profit, she is already coaching youth to be open minded, stay out of trouble, and be the best selves that they can be.  She enjoys going to the beach, gym, and shopping; but most importantly, she loves spending time with her puppy, Ms. Fifi.



Meet our amazing team in person! Call today. (508) 425-3304

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