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Meet the Team

Charlene Hollum { Director of Operations }

Charlene Hollum

Charlene Hollum
Director of Operations

Charlene Hollum has been our billing specialist since 2011.

She has a credit and collections background. If you have any billing or insurance questions, Charlene will assist you.

She emphasizes coordinating patient benefits and their chiropractic care.


 

Tina Flynn { Company Support Administrator }

Tina Flynn
Company Support Administrator

Tina has been with inBalance Chiropractic and Wellness since March 2009. Prior to coming to our office she worked as a receptionist for a local hair salon.

She is dedicated to family and friends and enjoys volunteering at her church.

She can answer your questions regarding appointment scheduling, office hours and all other general office information.

Tina provides a friendly and welcoming atmosphere at inBalance Chiropractic and Wellness.


Stephanie Debs { Watertown Office Administrator }

Stephanie Debs
Office Administrator

Stephanie had been around Chiropractic her whole life. She graduated from University of New Hampshire with a psychology degree and a background in nutrition and business. She fell in love with the holistic way of living and decided to get her New Hampshire esthetician license while focusing on using nature’s products. Stephanie worked as an esthetician in New Hampshire until she moved back to Massachusetts to be closer to family. She helps out at the front desk as well as doing some marketing responsibilities. She enjoys planning events, spending time with family and friends, and playing with animals. 


Ryan Tapia { Massage Therapist }

Ryan Tapia  Massage Therapist

Ryan Tapia
Massage Therapist

Ryan Tapia joins our team with over ten years experience in massage therapy.  While earning his Massage Therapy license at Cortiva Institute in Boston, the institute saw how brilliant he was and hired him on as an instructor and, eventually, he led the school as a Campus Director and Education Manager.  After leaving Cortiva, Ryan joined a franchise where he led more than 18 therapists and provided massages to his loyal clients.  Ryan looks forward to helping clients gain optimal health alongside chiropractic and nutrition, working with clients on specific trouble areas, utilizing his innovative modalities and techniques, being a part of a process that helps individuals reach their highest health potential.

Ryan is passionate about his work, knowledgeable and reliable.  He looks forward to working with you on your journey to optimal health.


Shayna Fitzgerald { Massage Therapist }

Shayna Fitzgerald

Shayna Fitzgerald
Massage Therapist

Shayna is a Licensed and Board Certified Massage Therapist. She graduated from the Bancroft School of Massage Therapy in 1996. She is also a Certified Neuromuscular Therapist.

 Whether you are looking for stress reduction, relief from chronic pain or need therapy to help with injury recovery she has developed multiple skills over the years to help.  She continues to further her education and knowledge. Shayna is very client focused, treating each person as an individual, listening to their needs, and helping them achieve a better and healthier life.

 In addition to being a massage therapist Shayna has also been a licensed aesthetician since 1999. She was voted best Aesthetician in Central Mass in 2016 in the Telegram and Gazette poll and was runner up for best massage therapist in the 2017 Worcester Magazine poll.


 

Donna Moses { Lifestyle Therapy Educator }

Donna joined the inBalance Chiropractic and Wellness team in February 2013. She graduated with a BA from the University of SW Louisiana. Donna is a Metagenics

Certified Lifestyle Therapy Educator. She has recently attended seminars on:

Donna Moses of inBalance Chiropractic and Wellness in Shrewsbury

Donna Moses
Lifestyle Therapist

  • Clinical Strategies for Restoring Energy and Optimizing Health
  • 2012 Lifestyle Medicine Summit
  • Taking the Chronic out of Illness
  • Advanced Lifestyle Therapy
  • Healthy Detoxification and Weight Loss

She enjoys tennis, cycling, skiing, cooking, and in her spare time, keeping up with her teenage son.


Krystle Rutkiewicz { Shrewsbury Receptionist }

Krystle has been working in the chiropractic industry for several years.  After receiving her Liberal Arts degree from Quinsigamond Community College in Worcester, MA, she became a medical assistant.

Krystle

Krystle Rutkiewicz
Receptionist

In July 2010, she became a Chiropractic Assistant, while being a busy mother of two children, a boy and a girl.


Karen { Watertown Receptionist }

Karen Cavicchi
Receptionist

Karen joined inBalance Chiropractic and Wellness when inBalance acquired Watertown Back Care in July.  She has dedicated four years to Watertown Back Care and continues to impress the office with her expertise.  She began in chiropractic as a skeptic, but quickly realized that chiropractic care can help people get to little or no pain and a more efficient functioning body.

Karen’s career has consisted of participating in the medical field in various ways – dental receptionist and assisting in several nonmedical office procedures, Human Resources Specialist for a well known surgical blade manufacturing company, office manager of 85 sales staff and Vice Presidential support in a major health insurance company.

She feels the health care industry is so important for the health and well being of all and is happy to be part of a company that values helping people feel good and improve their health.

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