Meet the Team at
inBalance Chiropractic and Wellness
Get to Know Us
Stephanie Russell, Operations Manager
I’ve been around chiropractic my whole life and know how important it is to stay aligned in order to feel my best. I’ve been working with inBalance Chiropractic since October of 2016 and have heard countless stories how chiropractic has changed patients’ lives. This is one of my favorite things about working here the other is being surrounded by amazing, caring, hard working people. Every day is a little differently at work but I mainly help with whatever needs it as the operations manager. Sometimes you’ll find me at the front desk and other days I’ll be working behind the scenes researching ways the business can operate smoother.
A fun fact about me is that I was adjusted for the first time only being a few hours old! I love how chiropractic is for everyone no matter what age. I graduated from University of New Hampshire with a psychology degree and a background in nutrition and business. I fell in love with the holistic way of living and decided to get my New Hampshire esthetician license while focusing on using nature’s products. I worked as an esthetician in New Hampshire until I moved back to Massachusetts to be closer to family. I enjoy planning events, spending time with family and friends, and playing with animals (especially my dog Chubbs!).
Charlene Hollum, Patient Account Specialist
I have been working for inBalance Chiropractic as a billing specialist since 2011 having a background in credit and collections. I typically work from home and email is the best form of communication for me. I enjoy reading, hiking, and solving problems and puzzles. I will assist you with any billing or insurance questions.
Tina Flynn, Company Support Administrator
I have been working at inBalance Chiropractic & Wellness since March 2009. I enjoy working with the public and helping others. My responsibilities enable me to do just that. I am happy to answer any questions you may have and to schedule your appointments. My faith, family and friends are everything to me. I am involved in Bible Studies at my church and I enjoy taking care of my great nephews and nieces and shopping!
I am blessed to work with such great and caring doctors, staff and patients. Chiropractic care has made such a difference in my life. I used to suffer from chronic migraines and sinus infections. They are no longer an issue since I have regular chiropractic adjustments. I am still amazed at how chiropractic care can help and improve the quality of life for so many.
Erica Simpson, Massage Therapist
Erica is another member of the team that’s keeping it ‘in the family’, as her journey to Massage Therapy began back in elementary school when her mom was completing her own Massage Therapy program. Erica wasn’t just one of her mom’s practice clients, though. She started trading massage with friends, and before long “massage minutes” became a form of currency in their friend group. It would be thirteen years before she started a Massage Therapy program of her own (right around the corner at Bancroft School of Massage Therapy!), but the passion for body work and facilitating release and relief was ignited early on. Now, Erica has been in the field for an additional decade of learning and skill building and has a reputation for working with clientele on challenging (sometimes mystery!) pain patterns to provide previously unfounded relief.
A high energy and inspired Licensed Massage Therapist, Erica specializes in therapeutic and deep tissue massage techniques designed to address specific issues and provide lasting relief.
Specializations
- Myofascial release
- Trigger point therapy
- Prenatal massage therapy
Read more about Erica in her introductory blog!
Shayna Levy, Massage Therapist
Shayna is a Licensed and Board Certified Massage Therapist. She graduated from the Bancroft School of Massage Therapy in 1996. Whether you are looking for stress reduction, relief from chronic pain or need therapy to help with injury recovery she has developed multiple skills over the years to help. She continues to further her education and knowledge.
Shayna is very client focused, treating each person as an individual, listening to their needs, and helping them achieve a better and healthier life.
Valarie Stamoulis, Registered Massage Therapist
When her first child faced frequent health issues and ear infections, Valarie searched for a gentle, non-medicinal approach to help him find relief. She discovered craniosacral therapy, which proved effective for her newborn son and sparked her interest in holistic healing. With a degree in psychology and years of experience teaching, Valarie eventually shifted her focus to therapeutic massage. After having four children, she attended massage school in the evenings, building a foundation for her current career.
Now, Valarie combines her love for anatomy and her expertise in traditional massage and craniosacral therapy to help clients manage pain and chronic conditions holistically. In addition to working at inBalance Chiropractic and Wellness one day a week, she has maintained her own massage practice for over 12 years. A California native, Valarie balances her work with family time, yoga, and active involvement in her church community. Her friendly, welcoming approach provides clients with a calming therapeutic experience that encourages wellness and relaxation.
Specializations
- Myofascial release
- Prenatal massage therapy
- Trigger point therapy
- Craniosacral Massage Therapy
- Cupping
- Pelvic floor massage therapy (coming May 2025)
Read more about Valarie in her introductory blog!
Deb Ferrell, Patient Coordinator
I have been a patient at InBalance Chiropractic and Wellness, and at times an employee, since 1997. I returned to the team in January 2025 in my current role as Patient Coordinator after spending the previous several years as a full-time mom. I am excited to be part of the team again, helping patients benefit from the treatments available at InBalance. I myself have benefitted from chiropractic treatment, and have referred other members of my family to it as well, including my husband and my son. In my role as Patient Coordinator, I can assist you with scheduling or rescheduling appointments. Outside of work, I enjoy spending time with my husband and three sons, reading and shopping.
Becky Phillips, Patient Care Specialist
I’ve been a patient at InBalance since 2017 and I’m excited to be part of this incredibly caring team! Chiropractic care & massage is so important for our physical health. I find that when I’m physically aligned, all else follows to a calm well being.
Traveling is my passion while some other favorite things of mine include reading, sun/sand/sea, and learning. I am truly blessed to have my faith, family and friends.
Michelle Charon, Patient Care Specialist
I have been a life long Chiropractic patient and advocate! I have worked in the Chiropractic field as a Chiropractic assistant in both the back office and front office. I have seen the many different ways Chiropractic care and whole body care can benefit our health. From being adjusted my whole life, to bringing my babies for care, to seeing my whole family receive care into their adult years. I am a certified Wellness Coach and Fitness Instructor, while currently working at the front desk for In Balance Chiropractic. I have been a patient here for years and have loved it so much that I was excited to join a team of wonderful, like minded people! I love holistic care and wellness and all that it does to help our bodies stay healthy and functioning at top performance.
Outside of work I love to spend time with my family of four daughters, my husband and extended family! I also enjoy nature, art, meditation, travel and laughing with friends! I look forward to seeing our patients and helping you with whatever you might need from our front desk!
Rayanne Carl, Office Administrator
Hello! I’m Rayann, currently pursuing a Bachelor’s degree in Exercise Science with a deep passion for kinesiology and holistic health practices. My journey into this field was sparked by frustration with misleading health information and a desire to help others achieve their best health.
At InBalance Chiropractic, where I’ve been part of the team since 2024, I’ve had a transformative experience. Initially skeptical about chiropractic care, I’ve come to appreciate how our doctors develop personalized treatment plans. It’s not about quick fixes; it’s akin to regular maintenance for your car—addressing issues before they worsen for long-term wellness.
Outside of academia and work, you can find me exploring nature through hiking or soaking up the serenity of the ocean. I also indulge in binge-watching shows like New Girl, Shameless, and Bridgerton. I have a weakness for burritos and find joy in bringing laughter to others.
I’m excited to be part of a clinic that prioritizes holistic health and patient-centered care. If you’re seeking alignment with your best self, I look forward to welcoming you to InBalance Chiropractic.
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